Hotel & Travel Information
— The Fairmont Orchid —
To take full advantage of the activities and relationships the Lobby:Consumer 2025 experience has to offer, we encourage all attendees to stay at the host hotel, The Fairmont Orchid. We have arranged for discounted rooms for our attendees. Pricing and other specifics are noted below.
The Fairmont Orchid is a 32-acre oceanfront resort located on the Kohala Coast on the Big Island of Hawaii. The resort offers a white sand lagoon, Hawaiian Spa Without Walls, golf, tennis, water sports, cultural activities, and six restaurants.
**Room rates include daily resort fee, but do not include applicable state/city taxes, porterage charges, or housekeeping gratuities. **
All guest rooms at The Fairmont Orchid are non-smoking.
— guest rooms —
Garden View Rooms
$469+ fees/taxes, 552 sq. feet/48 sq. meters, 1 king-size or 2 queen-size beds, tropical garden views
Run of House Ocean View Rooms
$549+ fees/taxes, 552 sq. feet/48 sq. meters, 1 king-size or 2 queen-size beds, partial, angled, or full ocean view from the lanai
Deluxe Ocean View Rooms
$679+ fees/taxes, 552 sq. feet/48 sq. meters, 1 king-size or 2 queen-size beds, deluxe ocean view from the lanai
— Suites —
A variety of suites are available upon request and inventory is limited. Suites at The Fairmont Orchid offer luxurious accommodations with sprawling views of the lush Hawaiian gardens, waterfalls, and the Pacific Ocean. Each suite features a private bedroom and spacious bathroom with a separate shower and bathtub. A comfortable living area is furnished with a sectional sleeper, coffee table, and accent tables. Other suite amenities include spacious closets, large televisions, and private lanais with patio furniture.
Garden View Suite
$799+ fees/taxes, 1050 sq. feet/98 sq. meters, 1 king-size bed, view of scenic tropical gardens
Ocean View Suite
$849+ fees/taxes, 1050 sq. feet/98 sq. meters, 1 king-size or 2 queen-size beds, angled ocean view from the lanai
Ocean Front Suite
$969+ fees/taxes, 1477 sq. feet/137 sq. meters, 1 king-size or 2 queen-size beds, panoramic ocean views
— Hotel Reservation Policies —
Attendees are required to reserve their room for the three nights of Wednesday, October 15, Thursday, October 16, and Friday, October 17, at minimum.
Each attendee can initially reserve a maximum of two rooms, and rooms are subject to availability. We will do our best to fulfill additional accommodation needs on an "as available" basis.
Reservations must be guaranteed by credit card during the reservation process. Full room and tax for the entirety of your stay, (including additional nights reserved prior to October 15 and after October 17) will be charged by The Lobby Conference LLC on Friday, August 8, 2025.
There will be no refunds after Friday, August 8, 2025.
Any changes to your hotel reservation must be made through the Lobby:Consumer Housing and Registration Office, not The Fairmont Orchid.
— Traveling with children —
Kids at The Fairmont Orchid are referred to as “Keiki.” If you are traveling with children, the resort offers the following accommodations:
Keiki ages five and under dine at no charge when ordering from the children’s menu or dining at restaurant buffets and accompanied by an adult. This discount is applicable only in restaurants and does not apply to in-room dining.
Keiki ages six to twelve dine at published menu prices when ordering from the children’s menu.
Keiki ages twelve and under receive a 50% discount when ordering from the regular menu (a la carte or buffet) and accompanied by an adult ordering full menu pricing. This discount is applicable only in restaurants and does not apply to in-room dining.
While the resort does not offer childcare services, these services may be arranged through Malihini Keiki Care - Childcare Referral Service. They refer and select nannies and babysitters based on your individual needs, and arrange for them to come to your location to care for infants, toddlers, and children seven days a week, 24 hours a day. Call (808) 331-2909 daily 9:00 am - 5:00 pm HST, or fill out an online request at www.mkcare.com. See website for current rates and policies.
Please Note: While registered companions are invited to join evening functions on Wednesday and Thursday, it is our preference that alternate arrangements are made for children on these evenings.
— Travel info —
Air Travel
The closest airport to The Fairmont Orchid is the Kona International Airport (KOA), located approximately 23 miles (45 minutes) from the hotel.
Alternatively, for a more leisurely drive to the hotel, you may consider flying into Hilo International Airport (ITO), which is located on the east side of the island and approximately 77 miles (2 hours) from the hotel.
— Ground Transportation —
Car Rental
Your friends at Lobby Capital recommend using the amazing Turo instead of a “traditional” car rental firm.
Many car rental companies service the airport from off-airport facilities. Call them directly for reservations and shuttles.
Alamo (844) 914-1550
Avis (808) 327-3000
Budget (808) 329-8511
Dollar (866) 434-2226
Enterprise (844) 914-1549
Hertz (808) 329-3566
National (888) 826-6890
Please note, that The Fairmont Orchid has a Dollar/Hertz desk located in the hotel. You can reach them directly at (808) 217-9494 for a quote, or visit their website here and enter “Fairmont Orchid” as your pick-up and drop-off location.
Driving Directions
Directions from Kona International Airport (KOA) (all flights from the US mainland)
You can find directions to The Fairmont Orchid from either airport here.
Parking
Parking is available at the hotel. Overnight self-parking is included in the daily resort fee and valet parking is available at the rate of $25.00 per night.
Limousine
Limousine service is offered and can be booked through The Fairmont Orchid concierge at (808) 887-7320 or orc.concierge@fairmont.com.
Taxi
The Fairmont Orchid works with Resorts Limousines, and your transportation request can be arranged through the concierge (808) 887-7320 or orc.concierge@fairmont.com. The estimated taxi fare one-way from KOA to The Fairmont Orchid through Resorts Limousines is $89 and the estimated sedan fare is $198 one-way. The driver will meet you at baggage claim with a sign with your name on it if booked in advance.
Alternatively, at Kona International Airport (KOA), taxi service is provided by various independent companies curbside fronting baggage claim areas A and B. Please consult your taxi dispatcher on arrival for current fairs and information.
Uber & Lyft
Both Uber and Lyft service Kona and are available at KOA.
Shuttle Service
Shuttle service counters are located in the baggage claim area.